Shipping Policy

Shipping Policy
At Wilfred Smith, we’re committed to making your delivery experience simple, reliable, and transparent. This page outlines where we ship, how your order is delivered, and what you can expect in terms of timing.

Delivery Area

  • We currently ship to Canada, the United States, the United Kingdom, Australia, and New Zealand only.

  • Orders to addresses outside are not available at this time.

Shipping Method

  • All orders are shipped with USPS or other trusted courier partners offering similar service standards.

  • This ensures safe, reliable, and on-time delivery.

Shipping Costs

  • Free shipping on all orders placed through our website.

  • No hidden charges or surprise fees at checkout.

Delivery Address

  • Orders are shipped directly to the delivery address you provide at checkout.

  • Please make sure your details are complete and accurate before finalizing your purchase.

Delivery Times

  • Order Cut-off:

    • Orders placed before 10:00 PM EST begin processing the next business day.

    • Orders placed after this time are processed on the following business day.

  • Handling Time (0–1 business days)

    • Orders are confirmed, securely packed, and prepared for dispatch within 0–1 business days (Monday–Friday).

  • Transit Time (4–8 business days)

    • Once shipped, delivery usually takes 4–8 business days, depending on your location and courier schedules.

  • Total Delivery Time (4–9 business days)

    • Most orders arrive within 4–9 business days from the date of purchase.

Additional Information

  • Currency: All payments are processed in Dollars.

  • Tracking: A tracking number will be sent to your email once your order has shipped.

  • Uncollected Parcels: If an order is returned due to an incomplete/incorrect address or failure to collect, return shipping fees may apply.

  • Delays: External factors such as severe weather, courier delays, or holidays may occasionally extend delivery times.